Pastor Bob” was notified of my father’s passing on January 25th via a phone call. His response was “oh, I didn’t know about that”. My sister and I have been waiting for an acknowledgement for a month now, and unfortunately I believe we would still be waiting had we not posted negative reviews to your Facebook page. Grace Fellowship has my father’s address on file as he was mailed his “2018 Giving Statement” on January 28th, which outlines he made at least a $200 donation every Sunday and up to a $4000 donation on 5th Sundays.
I understand you believe you are not “legally” responsible to notify a family member of a medical emergency that may happen on your premises, however it would seem morally appropriate. His truck sat in your parking lot the day he collapsed for six hours with his phone sitting right inside and not one person had the discernment to gain access and possibly contact someone.
I realize hospitals and medical facilities are bound to HIPAA laws, but I was not aware that a church is. Had my father signed a HIPAA release to attend your church? I think not.
My review is not based on assumptions. I am a business owner and if one of my patient’s collapsed at my office to the point an ambulance had to be called, I would most certainly try to contact a friend or relative. That’s just plain old common sense and compassion. Also, as a business owner, upon hearing that any of my patient’s pass away, flowers and cards are sent to the grieving family. Once again, that is where compassion steps in. And I’m not in the business of looking after people’s eternal heavenly life.
In closing I want to say that my original post will remain…in loving memory of my father. So that all people can know that no matter how frequently you attend Grace Fellowship or how much money you donate to Grace Fellowship…it is impossible and unreasonable for “Pastor Bob” and “Pastor Mike” to remember you.